SwingStop SMS Messaging Policy & Opt-In

SMS Messaging Program Overview

SwingStop Vineland offers an SMS messaging program to provide our customers with booking confirmations, access codes, appointment reminders, and exclusive offers. By opting in to our SMS program, you agree to receive text messages from SwingStop at the phone number you provide.

Program Details:

  • Business Name: SwingStop Vineland
  • Message Frequency: Varies based on bookings and account activity
  • Message Types: Transactional (booking confirmations, access codes) and Marketing (with separate consent)
  • Standard message and data rates may apply
  • Text HELP for help, STOP to cancel

How We Obtain Consent

1. Online Booking Form

During the booking process, customers are presented with a clear opt-in checkbox:

This checkbox is never pre-checked. Consent is explicitly given by the customer.

2. Membership Enrollment

When signing up for a membership, customers can opt-in to receive SMS updates:

3. SMS Keyword Opt-In

Customers can text SIGN UP to our SMS number to opt-in to messages:

Customer texts: SIGN UP

SwingStop: Welcome! You are now subscribed to SMS alerts for bookings and updates. Reply STOP to unsubscribe.

Information We Collect

When you opt-in to our SMS program, we collect and store:

  • Phone number
  • Consent timestamp
  • Consent method (web form, SMS keyword, etc.)
  • IP address (for web-based opt-ins)
  • Message preferences (transactional vs. marketing)
  • Opt-out date and method (if applicable)

Types of Messages

Transactional Messages

  • Booking confirmations
  • Access codes for entry
  • Appointment reminders
  • Cancellation notices
  • Account updates

Marketing Messages

(Requires separate consent)

  • Special offers and promotions
  • New feature announcements
  • Event invitations
  • Membership deals

How to Opt-Out

You can opt-out of our SMS program at any time using any of these methods:

1. Text Message Commands

Reply with any of these keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT

2. Online Account

Manage your SMS preferences in your account settings at any time

3. Contact Us

Call us at (877) 734-9145 or email support@swingstopvineland.com

When you opt-out, you will receive a final confirmation message and will no longer receive SMS messages from SwingStop unless you opt-in again in the future.

Privacy & Security

  • We never sell or share your phone number with third parties for marketing purposes
  • Your information is stored securely in compliance with data protection regulations
  • We maintain records of consent for compliance purposes
  • All messaging complies with TCPA and CTIA guidelines
  • We use industry-standard encryption to protect your data

Terms & Conditions

  • By opting in, you agree to receive recurring automated SMS messages
  • Consent is not a condition of purchase
  • Message frequency varies based on account activity
  • Standard message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • We support all major US carriers including AT&T, Verizon, T-Mobile, and Sprint

Contact Information

SwingStop Vineland
1672 N Delsea Dr
Vineland, NJ 08360
Phone: (877) 734-9145
Email: support@swingstopvineland.com
SMS Support: Text HELP to receive assistance

Compliance Statement

SwingStop Vineland is committed to complying with all applicable laws and regulations regarding SMS messaging, including:

  • Telephone Consumer Protection Act (TCPA)
  • CTIA Messaging Principles and Best Practices
  • CAN-SPAM Act requirements
  • State and federal privacy laws

Last Updated: September 8, 2025

Policy URL: https://your-domain.com/sms-policy